Frequently Asked Questions

👉 We value your questions or suggestions. Please Email Us with your comments.

Do you offer Free trial?
Yes - 3 Months (90 Days) from the day you sign up. We want you to make an informed decision in selecting a web based Time & Attendance System that meets your budget and your working rules requirement.
Do I pay anything during the trial?
No – the trial is absolutely free.
Do I have to pay something at the end of the trial?
No – there is absolutely no obligation to buy anything at the end of the trial.
What do I need in order to sign up for a trial account?
Just your name and email to receive information to activate the trial. No credit card is required to sign up for a trial account.
Why do you need email address with the trial?
We need the email address to send you Trial Account and Log On information. We also use this email to communicate with you on updates and other important matters about the account. If you forget your Supervisor Log On info we use this email to send you information to reset your master password.
What happens when the trial ends?
You can optionally upgrade your trial to be a 15-Employee FREE Account or a Pay-As-You-Go Account at this point if you want to continue using SwiftTime. If not, simply stop using SwiftTime. We will keep your account and data intact for 1 month just in case you want to continue. If we hear nothing from you in the extended month, your account and data will be removed completely and permanently.
How do I Cancel my SwiftTime account?
Click your company name at the bottom-left of the browser to get into your account profile screen then click Unsubscribe.
How Safe is Your Data?
We understand that for you to realize the benefits of web based applications such as SwiftTime, you must be willing to entrust us with one of your most valuable assets—your data on the web. You must be able to trust that your data is safe, that the privacy of your data is protected, that is why we use the same world class cloud service platform that delivers cloud services to many of the world’s leading enterprises and government agencies. This cloud computing platform has implemented software development with enhanced security, operational management, and threat mitigation practices, helping it to deliver services that achieve higher levels of security and privacy. We also use strong encryption capabilities on sensitive data, giving you the peace of mind that your information is kept safe and secure.
How Safe is SwiftTime on the internet?
We use the most robust 2048+ Bit SHA2 SSL/TLS Encryption on our website. Look for visual cues, such as https: and a padlock 🔒 icon on your browser when accessing our website, you can be assured that the information you send and receive from our website is encrypted, which makes it difficult for anyone else to get to this info.
How Reliable is SwiftTime Application?
With any web based application, Access Reliability is absolutely essential. The cloud service platform hosting SwiftTime is designed to run 24x7x365 and employs various measures to help protect operations from power failure, physical intrusion, and network outages providing 99.9% access availability.
Can it be setup to have 2 workstations, where Employees punch in/out? We want it to be restricted to those 2 workstations only.
Yes. The system allows you to control how you want your employees/contractors to clock/punch IN and OUT, from ANY internet connected devices or just ONLY from a specific number of designated SwiftTime time kiosks (ipads, tablets, PCs, MACs etc) located in your office or on the shop floor.
Online PTO (Paid Time Off) Request and Approval? How it works?
Very simple and effective;
1. Employees use SwiftTime to request Time Off. SwiftTime notifies (email) Supervisor there are PTO requests await his/her approval.
2. Supervisor approves or disaproves requests. SwiftTime notifies (email) Employees that their PTO requests have been approved or dispapproved. Employees also get Time Off Approval Status notification when they next clock/punch IN or OUT following the decision of the Supervisor.
A Working Shift starts at 8:00 am, if a person arrives at 8:10 am (10 minutes late), all he/she has to do is roll the computer clock (or his/her smartphone/tablet device) back to 8:00 am, clock in, and then change the computer time back to the actual time. Is it possible?
Unlike other Time & Attendance software that uses the local computer/device clock which can be changed by a savvy computer employee, SwiftTime Clock is Real Time from our cloud based server. Employees can change the clock of their devices but they can’t change SwiftTime Clock.
Will SwiftTime help me to eliminate Buddy punching problem?
Buddy punching takes many forms; most common situation, employee A is going to be late and asks his buddy, employee B, who is on time, to clock IN for employee A at the same time employee B clocks IN. This is where SwiftTime can help with its Buddy Punching Detection Report which will help you to easily identify this common buddy punching pattern.
Does SwiftTime support Job Costing?
Yes - SwiftTime provides Projects / Jobs and Tasks Tracking. A typical Job Costing system consists of Materials Cost, Labor Cost and Overhead Cost. SwiftTime can assist you in controlling the Labor Cost by recording Exact Time Employees working on Jobs in real time.
Can SwiftTime send a TXT message to a particular number on clocking in or out?
Yes - SwiftTime supports Punch Notification by TXT to a wireless number, instantly! Punch Notification by emailing is also an alternative option. SwiftTime supports both.

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